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I have apparently lost all or most of my Photoshop Elements tags following a power surge. All of my attempts to restore them have been unavailing and I am hoping that somebody out there can suggest something. Here is the story:
I am running Photoshop Elements 5.0 on a Windows XP machine with 1 GB of RAM. Since the power problem, the Organizer stalls just after loading. (The Editor runs as advertised.) After loading, the most recent thumbnails are visible, but the cursor shows the hourglass symbol indicating that the software is busy. I have tried to outwait it, but even after an hour it is still there. I am not able to access any menu items or even to shut the software down. (I have to shut it down with the Task Manager.)
I have run the catalog repair function to no avail. Likewise, running the repair software on the distribution CD had no effect. I considered uninstalling the software and reinstalling from scratch, but have not done so yet, fearing that the uninstall procedure would wipe out the files (wherever they may be) that contain the tags, comments, captions, etc. I have several hundred hours of work invested in them, much of which has scientific value, and am loathe to jeopardize them unless absolutely necessary.
I downloaded the trial version of Photoshop Elements 6.0 and reimported my photos. Less than 5% of the tags came over with the photos. I have also downloaded and run Photoshop Lightroom with the same result. This may indicate that the tag files have been irretrievably corrupted.
If the tags are indeed lost, I would think about replacing PE 5.0 instead of just reinstalling it. My instinct is to go with PE 6.0, but I am sorely tempted to move up to Photoshop Lightroom, which looks great, is lightning fast, and has a lot more functionality, particularly with RAW photos. On the other hand, I am growing increasingly unhappy with hidden databases that the user does not have access to and cannot independently back up. I am thinking seriously thinking about creating a database of my own in Excel or Access to keep track of my most important photos. The idea is to get direct control of the information in a reliable format, which can be independently and multiply backed up. If I go to that much trouble, the catalog might just as well be on something much simpler, like Picasa, a free download from Google.
Does anybody out there have any suggestions about how I might recover my tags and comments? Failing that, what do readers have to say about PE 6.0 versus Lightroom? Finally, does anyone out there have experience with creating a home-brew database for photos?
Cheers,
Bob
Sorry you had some computer problems. I had a chat with my son-in-law today. He is in charge
of keeping computers running for a Columbus based charitable organization, and he sees a lot of
different problems.
Do not have direct information about Photoshop, but as you know, anything that is put on a computer is there to stay on the hard drive. If you try to delete it you only delete the means of finding it, and at some time it will be over-written. Even then it is still there and can be retrieved, it is $ just $ a matter $ of effort, or funds to someone who knows how. So, it would be wise for you to not use this drive until you solve the problem.
There is a program called Spinrite and may be found at WWW.GRC.com that is not expensive and may help solve your problem. Otherwise you may want to contact a Hard-drive Restorer. There is at lease one in Columbus, Ohio.
I have had some experience in backing up photo programs. I use Qimage Pro for photo processing and love it. Of course it is not a data base, but does store changes to photos in locations other than where the photos are located, which complicates back-up. For that reason, and others, I love Norton Ghost. Perhaps the free Google local computer search could help you find stuff. It is super fast compared with the alternative.
For the most effective use of Ghost run a second hard drive. That drive can be partitioned into two. One partition can be used to store a complete copy of your prime hard drive, and be completely replaced on a schedule. The other partition can use the update feature of Ghost, which updates any changes of your prime drive every time there is a change, even if it is every hour. There are no issues of where things are, since the entire drive backup is done.
Of course you could disconnect or un-plug a hard drive and store it in you sock drawer if you want to guard against a mega lightning strike that could burn up everything in the computer. We had a direct hit to your transformer a couple of years ago. It fried the microwave, did in a TV and a dishwasher circuit board. I installed a whole house surge protector at the breaker panel after that
.
The unit is a Sentrex JA120T. You can install it yourself after you pull the main fuse breaker blocks in the house. Will need to insert two 30 amp breakers to operate with it in the breaker panel. You can do this yourself if you do not mind working in the dark. (Hey, those cap bill LED lights are great!)
The above discussed surge protector of course is connected in parallel with the house wiring.
The small ones we plug the computer and such into are still needed. The idea is that the large unit should slow down a spike so that the local ones can handle it. DO NOT rely upon a UPS to give you surge protection. The specs. on all that I have examined show that you can get 10 to 20 times more protection dollar wise from quality separate surge protectors. Yes, I know, they keep the computer running, but do you want to work during a lightning storm???
Good Luck. Gene Smith Smithhill1@embarqmail.com
Later tonight I read some of the material presented by Spinrite (above). Do not know if it is applicable to your problem. Gene. Here is a copy:
The opportunity for the first test appeared only one day after we received our copy of version 6. An 80GB hard drive on one of our busy storage servers decided to pack it in. Prior to trying SpinRite we were still able to access the drive intermittently but it was impossible to copy data or run a file undelete utility. A handful of important files had been written to the drive subsequent to the last backup the previous night; files which we needed within about 48 hours, which meant that a professional data recovery service (with its three week backlog) was out of the question. We removed the drive and installed it in an identical hardware configuration, then booted SpinRite 6 from CD and did a Level 2 recovery (see above for recovery level definitions). After 22 hours, SpinRite completed its work and pronounced the drive fully recovered. We reinstalled the drive in the original server. It ran perfectly, the research assistant who had created the required files copied them off the drive and that was that. Nice job SpinRite 6. The drive was still running fine as we went to publication with this review two weeks after the incident. We used a level 2 setting in SpinRite: Recover Unreadable Data.
Last edited by Gene Smith (2007-11-23 07:51:13)
Bob,
Did you try going to adobe.com and check out the user forums?
Just a thought.
Mike